Adrian Chong - Design Leadership for Interaction Design, UX, UI, User Experience, Content Design, Product Design, Information Architecture, and User Research

A leader who empowers teams through autonomy while facilitating high alignment with partners. Designs for complex business and human opportunities. Organizes multi-disciplinary teams around shared visions and outcomes. Builds and inspires teams to delight people through exceptional design.

Let's talk, why not?

I'm always open to explore opportunities and discuss the design and organizational challenges you're curerntly facing. Feel free to reach out to
me at adrianchong.com

Hey, I'm Adrian Chong

Design Leader @ Shopify

Shopify

Senior UX Manager.
Design leadership for media (image, video, 3D/AR).

Riot Games

Sr Manager, User Experience Design.
Led multi-game platform social & account experiences for players.

Sephora

Senior Director of UX.
Introduced the Beauty Insider Community and In-store IQs. Led innovation & optimization of sephora.com & mobile app.

Feast

Head of Customer Experience.
Founding member of start-up that transformed local agriculture into inventive dishes delivered to your door.

J.Crew

Director of Interaction Design.
Design Leader for responsive web redesign of jcrew.com.

Nintendo

UX Consultant.
Redesigned nintendo.com to introduce the Nintendo Wii.

Brands I've worked with

I've been fortunate to inpire and partner with global brands, designing products and services that have been enjoyed by many.

lululemon

Nintendo

Riot Games

Sephora

Shopify

J.Crew

Need help sensemaking?

Navigating from "Don't know, could be?" to "Do know, should be!"

Discover

Understand the opportunities.

Who is the customer?
How do they traverse their experience?
What are their unmet needs, where are the opportunities?

Define

Synthesize what we know.

What will provide the best customer + business value?
What should we build first?
How do we choreography the customer experience across touchpoints?

Design

Create possibilities.

How should we structure our products and services?
How should our experience behave, feel, emote?
How do we validate our designs with our customers?

Deliver

Bring the idea to market.

How do we simplify implementation?
What's most performant, accessible & operationally sound?
When do we stop iterating?

Have no fear of perfection — you’ll never reach it.

Salvador Dali

The alternative to good design is always bad design. There is no such thing as no design.

Adam Judge

Where you innovate, how you innovate, and what you innovate are design problems.

Tim Brown